Moving to MTM is easier with the right support. Our team helps with migration, system configuration, user training, workforce readiness, and real-time scenario testing.
Our team helps with system configuration, workflows, user setup, data migration, and day-to-day questions. Get support by phone, email, or screen sharing when you need help using MTM.
Support Hours: 9:00 – 17:00 AEST, Monday–Friday
Switching workforce software means moving your employee records, schedules, timesheets, contractor details, payroll rules, forms, and approvals into the new system.
MTM’s team works alongside yours throughout the process, reviewing your current setup, configuring workflows, preparing your data, training users, testing use cases, and getting you ready to go live.
We look at how you manage employees, contractors, scheduling, payroll, timesheets, digital paperwork, approvals, and other day-to-day processes. Our rigorous setup process gives your team more understanding of what needs to be configured or moved into MTM.
MTM is customized to adjust the way your operation works, including employee and contractor structures, scheduling requirements, timesheet settings, payroll rules, forms, approvals, and other workflows. Your team doesn’t have to change every process just to fit the software.
We help prepare and migrate relevant data from your existing system, including employee information, contractor records, timesheet structures, payroll requirements, and other operational records needed for your new setup.
Your super-users receive hands-on training across the parts of MTM they will manage. They learn how to use the system, support other employees, manage changes, and handle the workflows relevant to your operation.
Your team can test real workflows before the system goes live. We work through scheduling, timesheets, digital paperwork, approvals, and other configured processes to identify issues and make required adjustments.
Support doesn’t stop when your team starts using MTM. Our team remains available to help with questions, configuration changes, workflow issues, and other areas where your users need help.
“Our team leaders were spending in excess of 600 hours in total each and every year dropping off paperwork. By eliminating this activity altogether they have more time and energy to do what they do best.”
Talk to our team about your existing setup, data, workflows, and what your team needs from MTM.